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Customer Testimonials

"Altra has changed our worklife"

Discover what our clients across elderly care, supported living, independent living, and adult learning disability settings say about bringing Altra into their organisation.

We partner with care providers of all sizes across Ireland, UK, France, Belgium, Germany, and beyond.

Athena
CareChoice
Consensus
Guram
Emeio
Greensleeves
Jolimont
Principle
Maccare
Maccare
Maccare
Athena

What our customers say about Altra Family

This application brings a real plus in our relationships with families. It is both dynamic and interactive. Although reluctant at first, I am now delighted to be part of this project. I'm getting quite a lot of positive feedback from families who are becoming more and more active on the app. To test it is to adopt it ;-)

Emilie Berger

Director | Maison de Repos Les Amarantes

The platform has strengthened the relationship between relatives and our care homes, as they can log in and see the regular, positive interactions happening each day, providing them with much-needed reassurance. It has also further strengthened the bond between residents and our team members, as they share news and messages from the residents' loved ones, fostering a more connected and supportive environment.

Lisa Vile

Sales & Hospitality Manager | Athena Care Homes

Since using Altra, we have seen stronger family engagement, fewer phone calls requesting updates, and a more motivated team who can easily share the positive work they do every day. Families now feel more reassured, knowing they have visibility of their loved one's activities and wellbeing. Our team also saves at least 4–5 hours per week on administrative tasks, as information is shared instantly through the app and integrated to our residents timelines on our digital care system.

Ben Jackson

Owner | Queen Ann Care

This is something unique, being able to share the wellbeing of residents with their families. It helps to put our families at ease - particularly in the early days - and shows we are doing our utmost to get to know them. We did not quite realise what this would mean to our families. I have been quite shocked at how quickly it has taken off. The feedback from our residents' families about the app has been brilliant. Every care home should have this.

Subhaan Iqbal

IT Director | Principal Care Homes

Altra is working really well. Feedback is very positive. One family member works with the Care Inspectorate (in Scotland). She loves the fact that she can see photos and videos of activities her mum is involved in and that it's completely private. Definite thumbs up across the board!

Linda Steward

Wellbeing Lead | Avondale Care Scotland

Altra has made such a difference when interacting with residents. Residents love viewing family photos and comments on the Family Newsletters. Altra has had such a positive impact on the home.

Orla Coleman

Director of Nursing | St Luke`s Home

It's great! Families get to see what the residents are up to and the activities they are involved with.

Kiera Garrigan

Administration | Residence Asbourne

It is simple to use for both staff and families. It's a great tool to keep residents connected with their families, sharing photos of good memories in their life.

Jaison John

Regional Director | Bellevie Living

It helps us connect with families in a more controlled way. It provides us with stronger data security that can be challenging on a more open communication platforms like email or social media.

Catherine Tighe

Director of Nursing | Marymount Care Centre

What a wonderful idea this is. It is such a pleasure to sign in and see what is happening. It is so important.

Daughter of resident

I'm based in the States and this is a fantastic way to stay in touch with anything regarding my dad. Thank you for helping us stay in contact.

Son of resident

What our customers say about Altra Wellbeing Hub

We are really loving the Wellbeing Hub. The seated yoga and chair zumba videos have been a great hit! The residents said it's better than what I used to do, coming up with my own moves 😄 Thanks again for these amazing services. It's brilliant to have resources all in one place.

Lisa

Activities Coordinator | SignaCare

Our whole activity calendar is now made up of content from the Wellbeing Hub. Having everything in one place makes it so easy for us to schedule new activities.

Catherine

Activities Coordinator | Marymount Nursing Home

The Wellbeing Hub is great! We especially love the different exercise videos as it can be difficult to find suitable videos like that elsewhere. It's great having the opportunity to try new exercises when they are made so accessible in the Wellbeing Hub. It really saves time and avoids us being repetitive.

Celine

Social Care Manager | Virtue

I am very impressed with Altra so far and have found it to be a useful tool with activities here in Brentwood Manor. The residents have enjoyed activities from the Wellbeing Hub such as the interactive stories and puzzles and have been really engaged.

Ciara

Activity Therapist | Emeis

I am finding it very interesting and also great for the residents. They are loving the virtual tours and exercise videos. Lots to do on it and keeps residents active!

Christine

Activity Therapist | Grace Healthcare

What our customers say about Altra Staff Engagement

We use Altra to increase daily wellness, staying connected with family and friends and to offer entertainment options. Altra has brought families and residents closer together because they can now do so via video calls. We have been using Altra for the past two years and it is part of our organisation now. My favourite part about Altra is that it's customer driven.

Miracline Samuel

Regional Director | Emeis

Altra has proven to be an invaluable tool in enhancing our residents' wellbeing. The digital experience has allowed us to engage residents in meaningful activities, from virtual classes to personalised content. Families appreciate the transparency and connection it provides, and our staff find it easy to use. Altra truly supports a holistic approach to care.

Anne Marie Woods

General Manager | Newtownpark House

The feedback from the families has been great. You can see what's been going on in the nursing home. We've been very happy with Altra. The team has been very responsive. We've been happy with the customer service.

Catherine Buttimer

Care Manager | Silverstream

We use Altra as a connectivity tool for residents, as well as a way to access entertainment. Plus, Altra is important for our internal communication. The video calling feature is especially beneficial for families who live far away. Altra is a wonderful digital tool. Our residents love it!

Min Wei

Wellbeing Manager | Beechfield Group

Altra has been hugely beneficial to our residents. They can enjoy daily entertainment and classes and also stay connected with their families. Many families appreciate the convenience of the communication tools and the reassurance that their loved ones have easy, affordable access to the things they enjoy such as radio, tv channels and libraries. The Altra team are so helpful and supportive and the residents love using Altra.

Wendy Fagan

Wellbeing Coordinator | Ailesbury & Ashbury