Continuous Feedback Made Effortless
Altra's Survey module helps care providers collect meaningful, actionable feedback from residents, families and staff – all in one platform. Replace time-consuming manual processes with a digital tool built for speed, clarity and better decisions.
What You Can Achieve with Surveys
Be More Responsive. More Person-Centred. More Informed. With Altra's Surveys, you can:
Collect feedback regularly from residents, families and staff
Identify trends across homes and services
Improve communication and decision-making based on real data
Offer accessible, customisable surveys tailored to your population
Centralise all survey activity in one dashboard for ease of analysis
Feedback from Every Angle. One System for All Your Surveys
Whether it's understanding satisfaction, getting input on upcoming changes, or following up after a respite stay, Altra makes it easy to create, send and review surveys.
Use Altra for:
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Resident Surveys – Preferences, wellbeing, food quality, activity interest, environment
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Family Surveys – Satisfaction, communication, engagement, referral likelihood
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Staff Surveys – Morale, training needs, work environment, retention feedback
Surveys can be anonymised or linked to a profile, depending on your needs.
Built-In Automation and Smart Insights
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Create surveys in just a few clicks
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Share instantly through the Altra app or email
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Use pictures and visual supports for residents with cognitive impairments
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Track completion and response rates in real time
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Access AI-generated insights to spot trends and priorities
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Run surveys group-wide with consolidated reporting across multiple sites
Why Teams Choose Altra for Surveys
Easy to Launch and Manage
No need for third-party survey tools or paper forms. Everything lives in one place.
Better Engagement
Surveys are visual, mobile-friendly, and can be adapted for different abilities.
Continuous Feedback Loop
Share quarterly surveys to track progress and stay tuned in to changing needs.
Actionable Insights
View clean, centralised data to make better decisions at both the home and group level.
Customer Story: Consensus Support
"Surveys are now live in 5 services, showing a 43.3% increase in responses on Altra within the first two weeks, compared to their TOTAL responses in Radar last year!."
Victoria Nema
Group Quality Lead, Consensus Support:
Used For:
Menu updates • Quarterly engagement surveys • Housekeeping satisfaction • Respite discharge feedback • Activities surveys