One Platform to Lead, Manage and Elevate Your Entire Group
Altra's Group Intelligence empowers care groups to manage all homes in one place — driving consistent quality, standardising services, and providing real-time oversight across your organisation. From communication and branding to reporting and service offerings, everything you need to lead with clarity is built in.
What You Can Achieve with Group Intelligence
See Everything. Shape Everything. Share Everything — Across Every Home. Care groups use Altra to:
Track engagement and KPIs across all locations
Deliver consistent communication and branding
Launch group-wide surveys, menus and messaging
Identify high-performing homes and spot gaps at a glance
Standardise experiences while allowing local flexibility
Real-Time Dashboards and Reporting
See what's happening in every home — from activity participation and family engagement to survey results and feedback trends. All key metrics are visualised at group and home levels for clear performance insight.
Company-Wide Communication
Send group messages or posts to families across your entire network in just a few clicks. Keep your voice consistent while making every home feel connected.
Survey and Feedback Management
Push surveys to all homes at once — and review results at group, region or site level. Support compliance, drive improvement and maintain a customer-first mindset across your network.
Multi-Location Menu and Concierge Tools
Distribute branded menus, activity templates and even services (like chiropody or welcome hampers) to multiple homes. Standardise your offering while allowing local teams to tailor where needed.
Why Care Groups Choose Altra
Total Visibility
View performance, engagement and communications across every service.
Standardised Excellence
Launch consistent processes, content and communications while enabling local adaptation.
Simplified Oversight
No spreadsheets, email chains or manual updates. Everything is in one place, live and accessible
Group Branding and Templates
Share branded menus, newsletters, surveys and digital signage that reinforce your identity group-wide.
New Revenue Potential
Offer uniform resident services (e.g. partner physiotherapy, personal items) across homes with a group concierge.
Customer Story: Athena Care Homes
Transparent, Consistent, and Strategic
"The Altra Platform has been a game-changer for us in enhancing service delivery through the effective measurement of set KPIs. The reporting function has allowed us to effectively gather the evidence needed for all external stakeholders, ensuring transparency and accountability in our operations. The survey section has allowed us to effectively monitor resident and relative satisfaction, enabling us to further improve and enhance our services."
Lisa Vila
Sales & Hospitality Manager, Athena Care Homes